This Privacy Policy explains how Musbet, operated by Excite Ultra Media Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to players residing in the United Kingdom. We encourage you to read this page carefully so that you understand your rights and how we handle your information.

What We Collect and Why

When you create an account with us, we collect personal information such as your name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable anti-money laundering and responsible gambling requirements. During transaction processing, we may also collect data relating to the payment method used, transaction amounts, and timestamps. We do not collect more information than is reasonably necessary to operate your account and fulfil our legal duties.

We also gather technical data as you navigate our web platform. This includes session logs, browser type, device identifiers, and IP addresses. We use this information to maintain the security and stability of the platform, detect suspicious activity, and ensure that our services function correctly across different browsers and connection types. Cookies are used to manage your session and remember your preferences; you may adjust your cookie settings through your browser at any time, though doing so may affect certain platform features.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only members of our team who require access to your data in order to carry out their duties are permitted to view it. We take reasonable technical and organisational measures to guard against unauthorised access, loss, or misuse of personal information.

There are limited circumstances in which we share your data with external parties. We may pass relevant information to payment gateway providers in order to process your transactions, to identity verification services as part of our know-your-customer procedures, and to regulatory or law enforcement authorities where we are legally required to do so. We do not sell your personal data to third parties, and any external party that receives your data is required to handle it in a manner consistent with applicable data protection standards.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your account data where no legal obligation requires us to retain it. To exercise any of these rights, please contact our support team through the channels available on our web platform. We will respond to your request within a reasonable timeframe and in accordance with our obligations.

We retain your personal data for as long as your account remains active and for a defined period following account closure or inactivity, in order to meet our legal and regulatory record-keeping requirements. Once the applicable retention period has elapsed, your data is securely deleted or anonymised.

If we make material changes to this Privacy Policy, we will notify you by posting an updated version on this page. We recommend checking back periodically to stay informed of any updates. Continued use of our web platform following any changes constitutes your acknowledgement of the revised policy.